Volusion Reviews

Volusion.com offers four pricing plans for its ecommerce services. The Personal plan costs $35 per month, the Professional plan is priced at $79 per month, and the Business plan is available for $299 per month. There is also a Prime plan which is priced based on the specific needs of the business. These prices are for monthly subscriptions, but there is a 10% discount available for all plans if paid annually. Each plan offers different features and services, catering to various business needs and budgets. For instance, the number of products that can be listed varies from 100 for the Personal plan to unlimited for the Business and Prime plans. The number of staff accounts also increases with each plan, from 1 for the Personal plan to unlimited for the Prime plan. Support options vary as well, with live chat and email support available for all plans, and phone support added for the Business and Prime plans. Additional features and services may also be available depending on the chosen plan. Please note that additional fees may apply if not using a preferred payment gateway or using additional services.

Volusion.com is an established e-commerce platform designed to help businesses create and manage online stores. It offers a wide range of features, including customizable templates, inventory management tools, payment gateway integration, SEO features, and email marketing capabilities.

With responsive themes and a comprehensive site builder, one can create a unique store without code in just a few minutes. The platform also offers powerful ecommerce features—including inventory management, payment collection, and unlimited product options—in one online store builder.

To reach more customers and grow sales, Volusion provides built-in SEO management, newsletters, a CRM system, and more through its online selling platform. It also offers a wide variety of free and premium themes fit for businesses in any industry.

For a seamless checkout experience, Volusion offers ecommerce shopping cart software. It also allows the addition of advanced functionality to the site with dozens of powerful apps and integrations created by certified technology partners.

Volusion’s all-in-one ecommerce solution makes selling products online simple and straightforward, giving businesses more time to focus on running their operations. It offers a streamlined checkout process that reduces friction and encourages conversions.

The platform also provides multiple leading payment gateways and the ability to accept wallet, installment payment, or gift card payment options. Processing and shipping orders is simple with Volusion's comprehensive management system.

Finally, Volusion allows the integration of popular services one already loves—from email marketing solutions, analytics tools, blogs, and more—into the storefront with ease to elevate the store’s functionality.

In summary, Volusion is a comprehensive e-commerce solution that provides a wide range of tools and features to help businesses succeed in the online marketplace.

Volusion.com offers a variety of payment methods. Volusion Payments, powered by Stripe, is the preferred payment gateway provider. This integrated credit card processing solution is designed to fully complement a Volusion store. It allows merchants to accept Visa, MasterCard, Discover, and American Express. Additionally, it supports Apple Pay and Google Pay.

For setting up payment options, Volusion provides a Payment area in the Admin Area of the store. This area is divided into three tabs: Payment Gateway, Card Settings, and More Payment Types. The Payment Gateway tab is where the store owner chooses the electronic payment gateway for processing incoming payments. The Card Settings tab allows the store owner to select which credit/debit cards to accept on the site. The More Payment Types tab is where alternative payment types, such as PayPal and Amazon Pay, are set up.

Moreover, Volusion also supports other payment methods like Money Order, Check by Mail, COD, Purchase Order, Wire Transfer, and Cash. However, these methods require separate payment arrangements with customers and manual notation of orders.

For updating the monthly payment method for a Volusion account, the account owner can log in to the My Volusion account, click Change Payment under My Account, and enter the new credit card details. If assistance is needed, the Billing team can be contacted by phone or email, and the support team can be reached 24/7 from the dashboard of the Volusion store.

Please note that all the information provided is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Volusion website or contact their customer service directly.

Volusion.com has a clear Return and RMA policy. When a product doesn't work for a customer, it can be returned to the store. The process begins by creating an RMA (Return Merchandise Authorization) record from the order details page. The product quantity being returned is entered into the 'Qty to Return' text box. Once saved, an RMA section is displayed listing the products an RMA has been created for. The fields that can be edited here include Refund Type, Exchange for OrderID, and Lost Value. By default, the RMA Days to Return is set to 30 days from the day that the RMA is created.

In terms of Refunds, there are options for issuing store credit or a refund. Store credit goes directly toward a future purchase in the store. For issuing refunds, customers may request a full or partial refund, or the store may issue full or partial credit on a transaction. To refund a credit card for a purchase that has already collected payment, the payment log is found and the line item that says Capture or Debit is selected. From the drop-down menu, either Void or Credit - Adjustment is selected.

As for the Shipping Policy, Volusion offers Live Rate Shipping directly from carriers like USPS, UPS, and Fedex. It also allows for the creation of custom Flat rates. Products with specific shipping costs can be configured with Fixed Shipping rates. Free Shipping is also an option. By default, the store is configured to allow domestic shipping within the United States. However, it's important to designate which countries will allow shipping to. Shipping methods can be restricted to a specific customer or group. Free Shipping can be assigned to specific products, order totals, countries, and states. If a free shipping option is offered and specific customers are not wanted to have access to it, there are steps to follow to restrict free shipping.

Please note that the information provided is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Volusion website or contact their customer service directly.

Yes, Volusion does offer a 14-day free trial. This trial period allows users to create their store and explore the features of the platform without any risk. No credit card information is required to start the trial. The platform offers a range of features including powerful SEO tools, secure site, responsive themes, and more. After the trial period, users can decide whether they want to continue with the service or not. If the information provided is not sufficient, please feel free to ask for more details.

Volusion offers four pricing plans:

• Personal: $35 per month
• Professional: $79 per month
• Business: $299 per month
• Prime: Based on Gross Merchandise Volume (GMV)

The Personal plan allows up to 100 products, one staff account, and supports a maximum GMV of $50K per year. The Professional plan increases these limits to 5,000 products, five staff accounts, and a maximum GMV of $100K per year. The Business plan offers unlimited products and staff accounts, with a maximum GMV of $400K per year. The Prime plan also offers unlimited products and staff accounts, but with an unlimited GMV.

Each plan comes with different levels of support, ranging from live chat and email for the Personal plan, to phone support and VIP response for the Business and Prime plans. Additional features such as API access, batch order processing, and a customer loyalty plan are also available in the higher-tier plans. All plans include free web hosting and unlimited bandwidth. Please note that additional fees may apply if you are not on a preferred payment gateway or use additional services. Volusion also offers a free 14-day trial for you to test out their platform.

Volusion is a competitive ecommerce platform that offers robust reporting tools and affordable payment processing rates. It's often compared to platforms like Shopify and BigCommerce.

When compared to Shopify, Volusion might not offer the same level of flexibility, scalability, and comprehensive sales tools. However, it does provide in-depth data analytics, which can be beneficial for smaller retailers. Shopify is often recommended for companies seeking a flexible, easy-to-use solution for omnichannel selling with exceptional ecommerce features.

On the other hand, when compared to BigCommerce, Volusion stands out with its advanced reporting. However, BigCommerce tends to offer more comprehensive sales features, an in-built blog, and a wide range of app integrations. BigCommerce is often seen as a better choice for businesses due to its innovative features and tools.

In terms of pricing, both Shopify and BigCommerce offer different plans based on the features they provide, while Volusion's pricing is based on the number of products and the features you get.

Overall, the choice between these platforms often depends on the specific needs and size of the business. For instance, Volusion might be a better fit for smaller retailers looking for in-depth data analytics, while Shopify and BigCommerce might be more suitable for businesses seeking scalability and a wide range of ecommerce features.