Volusion Reviews
(Rated by 1961 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Afterpay
- Klarna
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Customer Service5.0
- Shipping & Delivery4.3
- Good Value4.0
Recent Customer Reviews (7)
Monika Dietrich
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Khadimat Khadzhiev
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Wilson Rushisvili
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Susanne Schreiner
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Sebastian Cole
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Daron Feijen
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Pénélope Aupry
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Volusion Pricing
Personal Plan
$31.50/month
Professional Plan
$71.10/month
Business Plan
$269.10/month
Cheapest Plan
$29/month
Payment Methods
Accepted Payment Options:
Prices for items on Volusion.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Afterpay
Klarna
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Volusion credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Volusion Pros & Cons
Pros
1
Intuitive Administrative Area: Volusion has a simple and intuitive administrative area, making it easy to manage your online store.
2
Mobile Optimization: The platform works well on mobile devices and tablets, ensuring a seamless shopping experience across various devices.
3
Comprehensive Features: Volusion offers a wide range of features, including built-in marketing tools, SEO, templates, and tools to customize the look and appearance of your store.
4
No Transaction Fees: Volusion eliminates transaction fees, allowing you to keep all your profits.
5
Extensive Support: Volusion provides 24/7 support with a live person, along with phone, online chat, and email support services. It also offers a dedicated account manager and comprehensive knowledge center.
6
Wide Integration: The platform integrates with over 80 third-party apps and services, covering accounting, CRM, channel management, email marketing, shipping, fulfillment, payment processing, and more.
7
Customizable Storefronts: Users can customize the storefront designs and add unique pages for social media, image galleries, videos, and testimonials.
CONS
1
User-Friendliness: Volusion is not user-friendly, with reporting tools virtually non-existent and a very manual process for editing things.
2
Customer Service: The customer service is described as horrible, with long wait times for priority tech support and unhelpful tech support.
3
Coding Issues: There are frequent coding issues, and even the engineers have trouble making changes to hard-coded pages.
4
Limited Product Types: Volusion is primarily for selling physical goods and does not support the sale of digital products.
5
Product Inventory Limits: The ‘Personal’ plan has a product inventory limit of 100 items, while the ‘Professional’ plan limits it to 5,000 items.
6
Affordability: The cheapest plan is $29/month, which is almost double the price of some competitors like Wix and Squarespace.
Volusion Features and Benefits
Features
Personal Plan
ideal for small businesses and entrepreneurs. It includes essential features like a secure shopping cart, website builder, limited product listings, basic SEO tools, and access to customer support at $31.50/month (billed annually)
Professional Plan
suitable for growing businesses. It includes features like abandoned cart reports, more product listings, and additional support at $71.10/month (billed annually)
Business Plan
designed for larger businesses. This plan includes advanced features like Amazon Order Sync, Google Shopping Feed, and QuickBooks Connector at $269.10/month (billed annually)
Prime Plan
tailored for high-volume merchants and large businesses. It offers a higher level of service, including multiple experts, VIP support, unlimited staff accounts, and more with custom pricing
Return Merchandise Authorization (RMA)
allows customers to return products by creating an RMA record from order details, with editable fields like Refund Type, Exchange, Lost Value, and default 30 days return period
Refunds Options
options for issuing store credit, full or partial refunds, or credit adjustments on transactions including void or credit for captured payments
Live Rate Shipping
offers Live Rate Shipping directly from carriers like USPS, UPS, and Fedex
Custom Flat Rates
allows for the creation of custom Flat rates
Fixed Shipping Rates
products with specific shipping costs can be configured with Fixed Shipping rates
Free Shipping
option for Free Shipping assignable to specific products, order totals, countries, states, with restrictions possible
Intuitive Administrative Area
simple and intuitive administrative area, making it easy to manage your online store
Mobile Optimization
works well on mobile devices and tablets, ensuring a seamless shopping experience across various devices
Comprehensive Features
offers a wide range of features, including built-in marketing tools, SEO, templates, and tools to customize the look and appearance of your store
No Transaction Fees
eliminates transaction fees, allowing you to keep all your profits
Extensive Support
provides 24/7 support with a live person, along with phone, online chat, and email support services, dedicated account manager and comprehensive knowledge center
Wide Integration
integrates with over 80 third-party apps and services, covering accounting, CRM, channel management, email marketing, shipping, fulfillment, payment processing, and more
Customizable Storefronts
users can customize the storefront designs and add unique pages for social media, image galleries, videos, and testimonials
Return Policy Generator
tool for creating clear return policies suited to eCommerce stores, specifying return charges, timeframes (up to 30 days), item condition requirements, and refund methods
Customization
allowing users to tailor their online store's look and feel to match their brand identity
Stability
never been an issue with connectivity
Payment Gateways Support
supports a huge range of payment gateways including PayPal and Stripe, plus digital wallet options such as Amazon and Apple Pay
Zapier Integration
supports more than 1,000 apps through Zapier, allowing a wider breadth and range of customization options
Mobile App
manage your online store on the go from your mobile device
Excellent Feature Set
including the ability to add suggest products videos
Customizable Layouts
responsive themes adapt to any device whether customers shop on phones or desktop
Logo & Favicon Upload
showcase your branding across your site in a visual manner with built-in promotional tools
Product Display Options
fully merchandise your products with multiple photos and details that showcase everything that's great about your offerings
Category Pages
add subcategories, upload images, manage SEO, edit product display characteristics, and more with a range of product category tools
Search Functionality
help your customers locate products in your online store quickly and easily with advanced search tools
Homepage Slideshow
highlight discounts and products directly on your homepage with free, professionally-designed Slideshow feature
HTML/CSS Editor Access
if you have background knowledge of coding, take site design even further on your own
Design Services
hire agency for a one-of-a-kind look that wows shoppers
Sell Your Products Online
with eye-catching product pages, intuitive order system, comprehensive payment processing, and more, makes it easy to start selling
Uptime Guarantee
all sites hosted on Google Cloud Platform with 99.9% uptime guarantee
Firewall Settings
block or allow certain traffic to your site to avoid spam and provide reliable tracking data
Knowledge Base
offer your customers a comprehensive help center so you can become their go-to source of information for your industry
Inventory/Stock
easy-to-use system displays product status, tracks stock reorder quantity levels, provides quantity verification, and more
Warehouses
easily set up warehouse locations, assign products to warehouses, and calculate shipping rates to better manage inventory
Purchase Orders
when an item is sold, streamline inventory management by automatically creating purchase orders to replenish products
Product Display Customization
give shoppers the info they want about your products with reviews, social sharing, availability notifications, and more
Related Products Display
display more items customers can purchase in addition to what they're viewing to entice customers to purchase more
Product Variant Pricing
lets you easily create, manage, and expand your online store with a multitude of built-in features and available add-ons